Cozumel Palace

Av. Rafael E. Melgar Km 1.5, Cozumel, Mexico, 77600  show map
 5 stars
  • Overview
  • Rooms & Availability
  • Location
  • Guest reviews
  • Facilities
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Cozumel Palace

Wi-Fi
Parking

On-site parking

Luggage storage
24-hour

24-hour reception

24-hour room service

Food/ Drinks

Poolside snack bar

A la carte restaurant

Swim-up bar

Cafe

Snack bar

Lobby bar

Shuttle

Paid airport shuttle

Fitness/ Gym

Fitness center

Swimming pool

Outdoor swimming pool

Indoor swimming pool

Overview

The 5-star Cozumel Palace is situated in the heart of Cozumel. The excellent hotel represents contemporary architecture in Cozumel.

The hotel’s exceptional location offers quick access to The Plaza, which is about 15 minutes' walk. The property is set a 20-minute stroll from Cozumel center.

Set close to a national park and coral reefs, this hotel offers access to a wonderful beach with outdoor chaise lounges, umbrellas and towels.

Cancun International airport is within a 60 km distance from the hotel.

Rooms

For the guests' enjoyment Cozumel Palace features non-smoking rooms equipped with satellite TV, a safe, a private balcony, ironing facilities and a separate toilet. The rooms look on to the ocean. Guests can make use of own bathrooms with a hairdryer, a Jacuzzi and slippers.

Eat & Drink

A continental breakfast is served from 6:30 till 7:00. The onsite good restaurant entices with local dishes. The bar serves coffee, wines and cocktails as well as snacks and grills. Jimmy Buffett's Margaritaville and Zocalo are situated in a resort area, about 50 meters away of the property.

Services

Cozumel Palace offers concierge service, wedding services and shoe shine.

Relax

Cozumel Palace provides babysitting, cots and board games for children. On-site fitness amenities include aquafit, aerobics classes and a fitness center.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Public parking is possible on site for free.

Number of floors:   5.  Number of rooms:   175.

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Facilities

General

  • Non-smoking property
  • Wi-Fi
  • On-site parking
  • Safe deposit box
  • 24-hour reception
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Public areas with access for disabled
  • Wheelchair access
  • Security
  • Air conditioning in public areas
  • Children are welcome
  • Luggage storage
  • Elevator
  • Currency exchange
  • ATM/Cash machine
  • Sundry/Convenience store
  • Gift/Newsstand
  • Hairdresser
  • Bicycle storage
  • Beauty salon
  • Ice machine
  • Multilingual staff
  • Smoke detectors

Sports & Fitness

  • Fitness center
  • Diving center
  • Scuba diving
  • Snorkeling
  • Aqua fitness
  • Handball
  • Volleyball
  • Bocce
  • Table tennis
  • Aerobics

Services

  • Paid airport shuttle
  • 24-hour room service
  • Housekeeping
  • Car rental
  • Self-service laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Wedding services
  • Medical facilities service
  • Shops/Commercial services
  • Shoe shine service
  • Newspaper service
  • Bell staff/Porter

Dining facilities

  • All inclusive
  • Continental breakfast
  • A la carte restaurant
  • Cafe
  • Lobby bar
  • Swim-up bar
  • Poolside snack bar
  • Snack bar
  • Free breakfast
  • Buffet breakfast

Meeting facilities

  • Business center
  • Exhibition space
  • Meeting/ Banquet facilities
  • Business services
  • Fax/Photocopying

Children's facilities

  • Cribs/ Baby cots
  • Paid babysitting/ Child services
  • Children's pool
  • Children's play area
  • Paid kids club
  • Game room

Leisure facilities

  • Indoor swimming pool
  • Outdoor swimming pool
  • Beach club
  • Beach umbrellas
  • Beach towels
  • Aqua park
  • Animation team
  • Karaoke
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness center
  • Sauna
  • Jacuzzi
  • Massage
  • Library

Room view

  • Sea view
  • Garden view
  • City view
  • Ocean view
  • Rainforest view

Room facilities

  • In-room air conditioning
  • Heating
  • VIP room facilities
  • In-room safe
  • Paid mini-bar
  • Separate sitting area
  • Dressing area
  • Terrace
  • Balcony
  • In-room jacuzzi
  • Tea and coffee facilities
  • Bottled water
  • Chaise lounges
  • In-room desk
  • Ironing facilities
  • Rollaway beds

Bathroom

  • Private bathroom
  • Shared bathroom
  • Separate tub and shower
  • Hair dryer
  • Towels
  • Bathrobe
  • Slippers
  • Room toiletries

Bedroom

  • Premium bedding
  • Pillow top mattress

Media

  • Flat-screen TV
  • Cable/ Satellite television
  • Free local telephone calls
  • Data ports
  • Radio
  • AM/FM alarm clock

Policies

CHECK-IN / CHECK-OUT

Check-in from 3 pm FREE
Check-out until 12 pm FREE

Children and extra beds

All children
0 - 16 years
Extra bed USD 120
Maximum capacity of cribs and extra beds depends on the room you book. Please check room details before you make a reservation.

Pets

Pets are not allowed.

How to reach hotel

hotel Cozumel Palace Cozumel location
Show big map »

Hotel Address:

Av. Rafael E. Melgar Km 1.5, Cozumel, Mexico, 77600

Get directions
City Center
  • Cozumel
    1.4 km
Airports
  • Cancun International (CUN)
    60.0 km
Restaurants
  • Jimmy Buffett's Margaritaville (cuisine: American, Mexican, Caribbean)
    40 m
  • Senor Frogs (cuisine: International)
    40 m
Beaches
  • Punta Morena
    40 m
  • Ocean VIP Beach Club
    1.2 km
Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    175

Hotel Awards

MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Rooms and availability

Special Twin Room
Sea view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Single beds, 1 King-size bed, 1 Double bed

  • Check Prices
Room Description:

DOUBLE CONCIERGE LEVEL. ALL INCLUSIVE. Standard rate

Standard Studio
  • Max occupancy:

    4 persons

  • Check Prices
King Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    1 King-size bed, 2 Double beds

  • Check Prices
Oceanfront King Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Loft Suite
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Loft Suite

Loft
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

DOUBLE LOFT. ALL INCLUSIVE. Standard rate

Suite
Sea view
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

Suite|Seafront Suite

Two-Room Suite
Ocean view
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

Children 17 and under stay, play, and eat free! Valid for up to two children per reservation Children must be 17 or under at the time of travel in order to qualify. Limited two (2) free children per room. Based on arrival date. Reservations with overlapping dates qualify, discount will apply for nights within travel window. Children age must be reported in the reservation and proof of age will be required upon check-in. In the event the age of the child is over 17 years at the time of check-in the difference in rate will be charged upon check-in directly to the guest. Promotion code must be reported at time of booking in order for reservation to be entered correctly in our system. Promotion is subject to change without prior notice. The property reserves the right to discontinue this promotion at any time. Other terms and conditions may apply.

Oceanfront Suite
  • Max occupancy:

    6 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

SUITE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Quadruple Room
Garden view
  • Max occupancy:

    4 persons

  • Bed type:

    Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

This quadruple room has air conditioning, cable TV and a full bathroom with a double whirlpool tub. Offering an ocean view, guests can also find a fully stocked minibar, a safety-deposit box and a seating area.

Junior Suite
Sea view
  • Max occupancy:

    3 persons

  • Check Prices
Oceanfront Junior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed

  • Check Prices
Room Description:

JUNIOR SUITE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Family Oceanfront Suite
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, Sleeping arrangements for 4 persons

  • Check Prices
Room Description:

Suite|Family Suite, 2 Bathrooms, Oceanfront (Loft Type)

Superior Deluxe Double Room
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Superior Double Room
Rainforest view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices
Superior Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Two double beds. Oversized closet. Perfect balcony view. In-suite bathroom with shower. - A/C - Writing desk - Flat screen cable TV with English channels - Coffee and Tea maker - Phone with long distance service - Safe deposit box - Hairdryer - Bathroom amenities

Master Suite
  • Max occupancy:

    4 persons

  • Check Prices
Deluxe Room
City view
  • Max occupancy:

    4 persons

  • Bed type:

    1 Double bed, 2 Double beds

  • Check Prices
Room Description:

330-square-feet, all of them beautiful furnished and decorated with elegant touches such as marble floors featuring  2 double beds and private balcony. Amenities include free internet for social media or a high-speed internet access (surcharge), 40” LED cable TV, telephone, minibar, coffee maker and in room safe ($). The marble bathroom includes a hair dryer and ironing set. This is a non-refundable room; reservations cannot be modified or cancelled once booked.

Deluxe Oceanfront Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds

  • Check Prices
Room Description:

Two double beds. Oversized closet. Full size windows with sliding door system. In-suite bathroom with shower. - A/C - Writing desk - Flat screen cable TV with English channels - Coffee and Tea maker - Phone with long distance service - Safe deposit box - Hairdryer - Bathroom amenities

Comfort Two Room Lower Floors Suite
Ocean view
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

The Ocean View Suite is located on the 1st & 2nd Floor, with an amazing ocean view. Choose from 1 King or 2 double beds. Enjoy the seating area, double whirlpool tub, in room wine, private bath with shower only, Most with balcony and hammock to relax in there. Refresh yourself with the liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. This suite includes satellite TV, purified water, CHI bath amenities, bathrobes & slippers. You will have digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless internet. For your complete confort, they offer 24 Hour room service & Turndown Service, non-smoking rooms available and 2 physically challenged room. Please Note: Children Fees Children 0 to 3 years of age stay free. Children 4 to 17 y

Comfort Two Room Oceanfront Suite
  • Max occupancy:

    4 persons

  • Bed type:

    2 Double beds or 1 King-size bed

  • Check Prices
Room Description:

The ocean Front Suite is located on the 3rd & 4th Floor. Choose from 1 King or 2 double beds. Enjoy the seating area, double whirlpool tub, in room wine, private bath with shower only, and a balcony with a hammock to relax in front of the ocean. Refresh yourself with the liquor dispenser containing whiskey, tequila, rum & vodka, mini bar containing sodas, bottled water & domestic beer. This suite includes satellite TV, purified water, CHI bath amenities, bathrobes & slippers. You will have digital safe (laptop size), individually-controlled A/C, coffee maker, direct dial telephone, alarm clock, hair dryer, iron and ironing board, wireless internet. For your complete confort, they offer 24 Hour room service & Turndown Service, non-smoking rooms available and 2 physically challenged room. Please Note: Children Fees Children 0 to 3 years of age stay free. Children 4 to

Ocean Oceanfront Suite
  • Max occupancy:

    2 persons

  • Check Prices
Room Description:

SUITE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Ocean Oceanfront Junior Suite
  • Max occupancy:

    4 persons

  • Check Prices
Room Description:

JUNIOR SUITE OCEAN FRONT. ALL INCLUSIVE. Standard rate

Luxury Room
Ocean view
  • Max occupancy:

    2 persons

  • Bed type:

    1 Double bed

  • Check Prices

Cozumel Palace Location

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  • Current hotel
  • Hotels nearby
  • Other hotels
  • Airports
  • Underground stations
  • Train stations
  • Parks
  • Tourist attractions
  • Museums
  • Convention centers
  • Stadiums
  • Food and meals
  • General

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Route Planner
Enter your starting point (at least street address and city) to receive driving directions to or from the hotel.

What's nearby

Popular areas

  • City Center1.3 km

Local attractions

  • Paradise Beach1.6 km
    Carretera Costera Sur Km 14.5
  • Museo de la Isla de Cozumel1.6 km
    Avenida Rafael E. Melgar 4
  • Playa Mia Grand Beach Park1.8 km
    Carretera Costera Sur Km 15
  • Mr Sanchos Cozumel1.7 km
    South of downtown San Miguel on km 15 on the main road., Cozumel
  • Playa Palancar1.7 km
    15 miles south of San Miguel

Near the hotel

  • Punta Morena40 m
    Costera Este Highway
  • Sherwood Depot870 m
    Av. 15 between Calle 5 and Calle 7
  • Josefina\'s Cocina Con Alma1.1 km
    Centro
  • Power Yoga Cozumel1.2 km
    7th Street South #700
  • El Ave Fenix640 m
    Mercado Coral Negro Boulevard Kukulcán Km 9
  • Diamonds International1.2 km
    Rafael E. Melgar Plaza Punta Langosta
  • Ocean VIP Beach Club1.2 km
    Av. Rafael E. Melgar Km. 14.25

Restaurants nearby

  • Jimmy Buffett's Margaritaville40 m

    Address: Av. Rafael Melgar No. 799
    Phone: + 52 (997) 872 0278

    71% likes this, based on 344 reviews
    Cuisine: American, Mexican, Caribbean
    Price Range: ZAR 152 - ZAR 305

  • Rock 'n Java Caribbean Cafe40 m

    Address: Av. Rafael E. Melgar 602-6

    73% likes this, based on 102 reviews

  • No Name Bar and Grill40 m

    Address: 628 Avenida Rafael Melgar
    Phone: 866-327-1389

    64% likes this, based on 44 reviews
    Cuisine: American, Mexican, Caribbean
    Price Range: ZAR 94 - ZAR 188

  • Senor Frogs40 m

    Address: Avenida Rafael E. Melgar #551
    Phone: 9878691658

    59% likes this, based on 223 reviews
    Cuisine: International
    Price Range: ZAR 58 - ZAR 293

  • Beachclub Buccanos Bar & Grill40 m

    Address: Playa San Juan km 4.5
    Phone: 529878720100

    83% likes this, based on 61 reviews
    Cuisine: Eclectic, Mexican

Hotel information
  • Check-in:
    from  3 pm
  • Check-out:
    until  12 pm
  • Number of floors:
    5
  • Number of rooms:
    175

Hotel Awards

MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

According to guest reviews, the hotel has been rated as
Best Spa Hotels in Mexico

Use Badge

Hotels nearby
Cities nearby
  • Puerto Aventuras hotels - 28 km
  • Playa del Carmen hotels - 19 km
  • Puerto Morelos hotels - 38 km
  • Riviera Maya hotels - 19 km
  • Akumal hotels - 41 km
  • Xpu Ha hotels - 33 km
  • Balcheil hotels - 50 km
  • Tulum hotels - 63 km
  • Club Mediterraneo hotels - 64 km
  • Lafitte hotels - 23 km

Cozumel Palace Reviews

Guest reviews are submitted by our customers after their stay at Cozumel Palace

Average guest rating

8.2out of 10
Fabulous
Based on 53 reviews

Rating by category:

Service
9.4
Location
9.6
Rooms
9.9
Value
9.3

Guest reviews

    How to reach hotel

    hotel Cozumel Palace Cozumel location
    Show big map »

    Hotel Address:

    Av. Rafael E. Melgar Km 1.5, Cozumel, Mexico, 77600

    Get directions
    City Center
    • Cozumel
      1.4 km
    Airports
    • Cancun International (CUN)
      60.0 km
    Restaurants
    • Jimmy Buffett's Margaritaville (cuisine: American, Mexican, Caribbean)
      40 m
    • Senor Frogs (cuisine: International)
      40 m
    Beaches
    • Punta Morena
      40 m
    • Ocean VIP Beach Club
      1.2 km
    Hotel information
    • Check-in:
      from  3 pm
    • Check-out:
      until  12 pm
    • Number of floors:
      5
    • Number of rooms:
      175

    Hotel Awards

    MexicanHOTEL AWARDSRecommendedCozumelCozumel Palace

    According to guest reviews, the hotel has been rated as
    Best Spa Hotels in Mexico

    Use Badge